Reach Cyber Charter School

Family Mentor

Company Summary

Founded in 2001, Connections Education is a leading provider of high-quality, highly accountable online education solutions for schools, school districts, and students in grades K–12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. Connections Education brings full-time online and blended school to 65,000 students across the U.S. and abroad, and delivers online courses to over 340,000 students. In total, over 400,000 students in the U.S. and 48 countries will receive online learning from Connections Education. Connections Education is based in Baltimore, Maryland and was named a “Top Workplace” by the Baltimore Sun for the third consecutive year and a 2013 “Best Place to Work” by Baltimore magazine. Regularly recognized for its outstanding curriculum and leadership, Connections Education is committed to expanding quality education through technology, and helping students achieve both academic and personal success. Connections Education is part of the global education company, Pearson.

Reach Cyber Charter School (Reach Cyber), a Pennsylvania Connections Academy, is a tuition-free, public cyber school serving students in grades K-12 statewide. Reach Cyber offers a variety of academic pacing options for students including a traditional school year option, a year-long school year option and an accelerated option. Reach Cyber is authorized by the Pennsylvania Department of Education and governed by an independent Board of Trustees. The school utilizes the Connections Education program. Reach Cyber Charter School is accredited by Cognia, formerly AdvancED.

Position Summary and Responsibilities 

The Family Mentor is responsible for developing a strong relationship with families, by mentoring students who are identified and deemed to be at-risk at Reach Cyber Charter School. The Family Mentor will work directly under the Director of Family Services.   

The Family Mentor will be responsible for the successful completion of the following tasks:

• Manage a caseload students throughout the entire school year (Will fluctuate based on an at-risk algorithm, and will consist of different students at different times of the year); 
• Report to and meet monthly with the Director of Family Services (This meeting can be held either virtually or in-office);
• Visit each student on the caseload a minimum of three times per semester, resulting in six times per year (This number will also change based on when a student is enrolled or placed on the caseload);
• Evaluate and analyze the at-risk student data that will be generated on a weekly basis (This will allow the mentor to determine what areas to target when assisting students on their caseload);
• Develop positive relationships with both students and families on their caseload;
• Maintain a cell phone, and utilize it to contact students and families that are on the caseload on a regular and as-needed basis;
• All other duties assigned by the Director of Family Services.

Requirements

• Must reside in the state of Pennsylvania
• Bachelor's degree required in education, or social work, or school counseling, or other student-centered programs
• Strong technology skills (especially with Microsoft OS and MS Office programs)
• Excellent communication skills, both oral and written
• Customer focused approach
• High degree of flexibility
• Demonstrated ability to work well in fast paced environment
• Team player track record
• Willingness to travel on occasion for marketing and state testing events  (may require occasional overnight travel)
• Ability to work remotely, if necessary
• Ability to work some occasional evening hours, as needed to support some families